Home | About | Jeanette Smith

Jeanette Smith

Associate Vice President, Strategy & Support Operations

U.S. Engineering Service

With more than a decade of experience leading and guiding business strategy for complex organizations, Jeanette now leads the Customer Service Support Team as the AVP of Strategy & Support Operations within the Service company.

Jeannette partners with leaders across regions and functions to align strategy, optimize operations, and drive innovation through technology and data, while fostering a culture of safety, collaboration, relationships, and continuous improvement. Her leadership advances efficiency, financial strength, and service excellence in support of sustainable growth and exceptional value for customers and team members.

Expertise & Focus Areas

Strategic planning and operational excellence
ERP, AI, and technology-driven innovation
Customer Service Support and financial operations leadership
Business performance, analytics, and market-aligned resource strategy
Culture, safety, and relationship-centered leadership

Education & Certifications

University of Kansas, Master of Accounting (MAcc)
University of Kansas, Bachelor of Marketing
Massachusetts Institute of Technology, Applied Business Analytics Certification

Community & Industry Engagement

Volunteer at Lawrence Humane Society
Member of Kansas City AI Club
Member of Lawrence Technology Guild

News and Insights

Large industrial warehouse with a grey metal roof and multiple loading docks. A white truck trailer is backed up to one dock. The building is surrounded by concrete and situated in a mostly rural area with open fields.

News September 15, 2026

U.S. Engineering Metalworks Expands Lawrence Manufacturing Operations

New 110,000-square-foot facility builds on continued growth at Lawrence VenturePark and creates high-wage skilled trade jobs LAWRENCE, Kan. — Sept. 15, 2026 — U.S. Engineering Metalworks today celebrated the expansion of its Lawrence operations with …

Two construction workers in safety vests and helmets face a multi-story building under construction with scaffolding, a yellow machine, and a semi-truck nearby.

Thought Leadership September 3, 2026

The Standard Behind the Spec

Every institutional project comes with three sets of standards. The first is in the design documents. The second is the facility standards. And the third isn’t written down anywhere. It lives in the facilities team that will be running the building long after the project closes out.

Fifteen people stand in a row outside a building with the number 2800 visible on the wall. One person wears a safety vest and hard hat. The group poses on a paved area in front of glass doors.

Featured September 2, 2026

August 2026 at U.S. Engineering: Growth, Connection, and Discovery

August marked the close of our internship season and a busy month of learning, friendly competition, and project milestones.

Explore All Insights

Contact us to talk about your next project.

Let’s Build Join the Team